Is this Puerto Morelos resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Puerto Morelos resort have a swimming pool?

Yes, this Puerto Morelos resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Puerto Morelos resort?

Best-rates for the Puerto Morelos resort starts from $722 per night with includes Business Services, Bedding/Linens, Spa, Toiletries, Barbecue/Outdoor Cooking, Hot Tub, Kitchen, Pool, Laundry, Parking, Accessibility, Restaurant, Internet, Air Conditioner, TV, Wellness Facilities, Designated Smoking Area, Balcony/Terrace, Bar, Guest Services, Wheelchair Accessible with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Puerto Morelos resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the resort has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Puerto Morelos resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Puerto Morelos resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Puerto Morelos resort?

Based on the information reported by the owner or manager, the Puerto Morelos resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Puerto Morelos resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Excellence Riviera Cancun - Adults Only All Inclusive | Resort in Puerto Morelos

| 9.4 (2037 Reviews) | 1 Bathroom

Puerto Morelos Resort | Excellence Riviera Cancun - Adults Only All Inclusive

Resort in Puerto Morelos

Adults-only beachfront property with 6 outdoor pools
Catch some rays on Excellence Riviera Cancun - Adults Only All Inclusive's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 12 restaurants.
Excellence Riviera Cancun - Adults Only All Inclusive offers 440 accommodations with free minibar items and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes along with free international calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

6 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a private beach, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Barbecue/Outdoor Cooking

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Jetted bathtub

Shampoo

Bathrobes

Free toiletries

Toothbrush and toothpaste

Private bathroom

Hair dryer

Towels

Separate bathtub and shower

Toilet paper

Soap

Bedroom

Pillow-top mattress

Blackout drapes/curtains

Premium bedding

Bed sheets

Air conditioning (climate-controlled)

Pillow menu

LED light bulbs

Energy-saving switches

Slippers

Turndown service

Laptop-compatible safe

Composting

Water-efficient toilets only

Recycling

Water-efficient showers only

Free international calls

Eco-friendly cleaning products provided

Breakfast

24-hour room service

Coffee/tea in common area(s)

12 restaurants and 1 coffee shop/cafe

12 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar

Free bottled water

Coffee/tea maker

Free minibar

Parking

24-hour roundtrip airport shuttle (surcharge)

Free self parking on site

Airport shuttle on request

Accessibility

Elevator

Wheelchair-accessible registration desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Accessible airport shuttle

Wheelchair accessible (may have limitations)

Wheelchair-accessible concierge desk

Elevator door width (inches): 39

Wheelchair-accessible registration desk height (inches): 43

Activities

Adjacent to a golf course

Fishing

Hot tub

Sailing

Scuba diving

Beach volleyball

Fitness classes

Sauna

Shopping

Kayaking

Steam room

Yoga classes

6 outdoor pools

Full-service spa

Pilates classes

24-hour fitness center

Entertainment

Satellite channels

Premium channels

55-inch flat-screen TV

General

Meeting rooms - 4

Conference space (104410 square feet)

Free newspapers in lobby

Elevator

Gift shop/newsstand

ATM/banking services

Banquet hall

Spanish

English

Humane treatment of captive wild animals

Vegetarian dining options

Vegan dining options

Comprehensive recycling policy

Couples dining

Romance packages available

Designated smoking areas

Local culture & ecosystem education

Reusable tableware only

At least 80% lighting from LEDs

At least 80% of food locally-sourced

No plastic drinking straws

Biodegradable drinking straws

Guest Services

Snack bar/deli

Separate living room

6 outdoor pools

Hair salon

Concierge services

Daily housekeeping

24-hour front desk

Tour/ticket assistance

Turndown service

Luggage storage

Multilingual staff

Wedding services

Dry cleaning service

Porter/bellhop

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Free pool cabanas

Beachfront location

Garden

Vegetable garden

BBQ grill(s)

Rooftop terrace

Spa

Outdoor treatment areas

Turkish bath/hammam

Hot springs/mineral springs

Hydrotherapy

Hot tub

Manicures and pedicures

Sauna

14 treatment rooms

Body treatments

Aromatherapy

Couples treatment room(s)

Massage/treatment rooms

Body wraps

Massages

Facials

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime early check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children younger than 18 are not allowed at this adults-only property. all guests 18 and older are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Airport shuttle fee: mxn 3413.73 per vehicle (roundtrip, maximum occupancy 2) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges no shows require payment in full, including taxes and service fee. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products

Reviews

Sherrie

Dec 21, 2025 02:19:02 AM

Review Score: 10

Summary: This was our first stay on an Excellence property. Everything about the resort is beautiful, clean, and welcoming. Our room was meticulously cleaned every day as well as towels replaced and bed turn down every evening. The pool area and beach were clean and lovely with fresh towels conveniently located and abundant. Restaurant and food options were excellent as well. One thing that stands out above and beyond expectations is the staff and service. Simply outstanding. Looking forward to our next Excellence experience in 2026!

See All Reviews

Room Arrangement

Room Info	Facilities
Excellence Club Two-Story Rooftop Terrace Suite Ocean Front Room Size: 667 square feet m² 1 King Bed	General Square feet - 667, Ping - 18.74, Number of living rooms 0, IndRm-RenoRecent-Year 2014, Square meters - 62, Number of bedrooms - 1, Terrace, Club level room, Private plunge pool, Bed count minimum 1, Ocean view, Bed count maximum 1
Free Upgrade To Two-Story Rooftop Terrace Suite Spa or Pool View Room Size: m² 1 King Bed	General Number of living rooms 0, Pool view, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Junior Suite Spa or Pool View Room Size: 667 square feet m² 2 Double Beds 1 King Bed	General Square feet - 667, Ping - 19, Number of living rooms 0, IndRm-RenoRecent-Year 2014, Square meters - 62, Pool view, Number of bedrooms - 0, Garden view, IndRm-RenoRecent-Month September, Room and bed type depend on availability check-in, Bed count minimum 1, Bed count maximum 2
Junior Swim-Up Suite Spa or Pool View Room Size: 667 square feet m² 2 Double Beds 1 King Bed	General Square feet - 667, Ping - 18.74, Number of living rooms 0, IndRm-RenoRecent-Year 2014, Square meters - 62, Pool view, Number of bedrooms - 0, IndRm-RenoRecent-Month September, Wheelchair accessible, Bed count minimum 1, Bed count maximum 2
Junior Suite Ocean View Room Size: 667 square feet m² 1 King Bed	General Square feet - 667, Ping - 18.74, Number of living rooms 0, IndRm-RenoRecent-Year 2014, Square meters - 62, Number of bedrooms - 1, IndRm-RenoRecent-Month September, Bed count minimum 1, Ocean view, Bed count maximum 1
Two-Story Rooftop Terrace Suite Spa or Pool View Room Size: 1054 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 1, Terrace, Square meters - 98, Ping - 29.62, Square feet - 1054, IndRm-RenoRecent-Year 2015, Pool view, IndRm-RenoRecent-Month September, Private plunge pool, Bed count minimum 1, Resort view, Bed count maximum 1
Excellence Club Junior Suite Ocean Front Room Size: 667 square feet m² 1 King Bed	General Square feet - 667, Ping - 18.74, Number of living rooms 0, IndRm-RenoRecent-Year 2014, Square meters - 62, Number of bedrooms - 0, IndRm-RenoRecent-Month September, Club level room, Bed count minimum 1, Ocean view, Bed count maximum 1
Excellence Club Junior Swim-Up Ocean View Room Size: 667 square feet m² 1 King Bed	General Square feet - 667, Ping - 18.74, Number of living rooms 0, IndRm-RenoRecent-Year 2014, Square meters - 62, Number of bedrooms - 0, IndRm-RenoRecent-Month September, Club level room, Bed count minimum 1, Ocean view, Bed count maximum 1
Free Upgrade To Excellence Club Junior Suite Pool View Room Size: m² 1 King Bed	General Number of living rooms 0, Pool view, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1
Free Upgrade To Junior Suite Ocean View Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 1, Bed count minimum 1, Ocean view, Bed count maximum 1
Excellence Club Junior Suite Pool View Room Size: 668 square feet m² 1 King Bed	General Square feet - 668, Number of living rooms 0, Square meters - 62, Ping - 18.77, Pool view, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1
Excellence Club Junior Swim Up Suite Pool View Room Size: 668 square feet m² 1 King Bed	General Ping - 19, Square feet - 668, Number of living rooms 0, Square meters - 62, Pool view, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1