Hotel Casa Tortuga Tulum - Cenotes Park Inclusive | Hotel in Tulum

| 8.5 (820 Reviews) |  8 Bathrooms  19 Guests
Soliman Bay Hotel | Hotel Casa Tortuga Tulum - Cenotes Park Inclusive

Hotel in Soliman Bay, Tulum

Cenotes Casa Tortuga is located 6.8 mi from Tulum, and offers access to cenotes from 9:00 am to 5:00 pm. Akumal is 9.3 mi away and guests have free Wi-Fi and free parking. We are not a Hotel, only vacation accommodations. We do not have room service, nor 24 hrs reception. All rooms have air conditioning with streaming service and mini fridge. Cenotes Casa Tortuga is located in the middle of the jungle, so it is recommended that guests plan to arrive by car. The property's restaurants are only open from 9:00 am to 5:00 pm. The area is popular for swimming and snorkeling. Cancun International Airport is 68 mi away.

Hotel Casa Tortuga Tulum - Cenotes Park Inclusive is located in Tulum.

This 20 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Bar, Guest Services, View, and several others. This is a 5 star rated property and has over 820 reviews with the average score of 8.5 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 20 Bedrooms Hotel if you want to learn more about this place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Casa Tortuga Tulum - Cenotes Park Inclusive in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Casa Tortuga Tulum - Cenotes Park Inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more

Amenities

Air Conditioner
Parking
Pool
View
Ocean View
Oceanfront
Transportation/Shuttle
Security/Safety
Sports/Activities
Wellness Facilities
Restaurant
Bar
Guest Services
Child Friendly
Internet

Facility Overview

Breakfast
  • Snack bar
  • Coffee house on site
  • Bar
Parking
  • Parking on site
  • Free parking
  • Private Parking
  • Parking
Activities
  • Canoeing
  • Public Bath
  • Snorkeling
  • Hiking
  • Water park
  • Walking tours
General
  • Smoke-free property
  • Air conditioning
  • Family rooms
  • Non-smoking rooms
Guest Services
  • Baggage storage
  • Daily housekeeping
  • Shuttle service
  • Shuttle service (additional charge)
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Outdoor pool
  • Garden
  • Outdoor pool (year-round)
  • Picnic area
Security/Safety
  • Key access
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Physical distancing rules followed
  • Cashless payment available
Spa
  • Beach chairs/Loungers
  • Plunge pool
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 20
Cancellation policy
Special conditions
Pet Policy
Pets are not allowed

This property does not make invoicesplease inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, this property does not accommodate bachelor(ette) or similar parties.

Reviews

Value for money:
8.73
Location:
8.51
Staff:
8.78
Facilities:
8.58
Comfort:
9.03
Cleanliness:
8.93
Bradley
Aug 13, 2025 07:00:00 AM
Review Score:   8
United Kingdom
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Location and comfort. Beautiful pool and wonderful cenotes.
Negative: Kitchenette facilities were very basic. This needs to be better as there are no evening restaurants on-site or within walking distance. Lots of mosquitoes. The resort was still in the process of being built.
Summary: Beautiful resort and pools- kitchen facilities could be better.
See All Reviews

Room Arrangement

Room Info Facilities
Double Room
Room Type: Double
Room Size: 20 m2
1 King bed(s) Bed
Double Room

Food & Drink

Minibar

Bathroom

Body soap, Shower, Bathtub or shower, Toilet paper, Free toiletries, Towels, Shampoo, Toilet, Private bathroom

Media & Technology

TV, Flat-screen TV, Satellite channels

General

Air conditioning, Key access, Fire extinguisher, Tile/Marble floor, Trash cans, Private entrance, Fan

Kitchen

Stovetop, Kitchen, Kitchenette, Kitchenware

Outdoors

Outdoor furniture, Balcony

Bedroom

Linens, Extra long beds (> 6.5 ft), Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Building Characteristics

Semi-detached

Pool and Spa

Pool towels

Room Amenities

Non-feather pillow, Socket near the bed

Layout

Window

Physical distancing

Single-room AC for guest accommodation
Double Room with Pool View
Room Type: Double
Room Size: 20 m2
1 King bed(s) Bed
Double Room with Pool View

Food & Drink

Minibar

Bathroom

Body soap, Shower, Bathtub or shower, Toilet paper, Free toiletries, Towels, Shampoo, Toilet, Private bathroom

Media & Technology

TV, Flat-screen TV, Satellite channels

General

Air conditioning, Key access, Trash cans, Private entrance, Fan

Outdoors

Outdoor furniture, Balcony, Patio

Bedroom

Linens, Extra long beds (> 6.5 ft), Wardrobe or closet

View

Garden view, Pool view, View

Kitchen

Coffee machine

Accessibility

Upper floors accessible by stairs only

Pool and Spa

Plunge Pool, Shallow end, Pool towels

Room Amenities

Non-feather pillow, Socket near the bed

Layout

Window

Physical distancing

Single-room AC for guest accommodation
Quadruple Room
Room Type: Quad
Room Size: 25 m2
2 Full bed(s) Bed
Quadruple Room

Food & Drink

Minibar

Bathroom

Body soap, Shower, Bathtub or shower, Toilet paper, Free toiletries, Towels, Shampoo, Toilet, Private bathroom

Media & Technology

TV, Flat-screen TV, Satellite channels

General

Air conditioning, Key access, Tile/Marble floor, Trash cans, Private entrance, Fan

Outdoors

Outdoor furniture, Balcony, Patio

View

Garden view, Pool view, View

Bedroom

Linens, Wardrobe or closet

Kitchen

Coffee machine

Accessibility

Upper floors accessible by stairs only

Pool and Spa

Plunge Pool, Shallow end, Pool towels

Room Amenities

Non-feather pillow, Socket near the bed

Layout

Window

Physical distancing

Single-room AC for guest accommodation
Deluxe Double Room with Balcony
Room Type: Double
Room Size: 25 m2
1 King bed(s) Bed
Deluxe Double Room with Balcony

Food & Drink

Minibar

Bathroom

Body soap, Shower, Bathtub or shower, Toilet paper, Free toiletries, Towels, Shampoo, Toilet, Private bathroom

Media & Technology

TV, Flat-screen TV, Satellite channels

General

Air conditioning, Key access, Tile/Marble floor, Trash cans, Private entrance, Fan

Outdoors

Outdoor furniture, Balcony, Patio

Bedroom

Linens, Extra long beds (> 6.5 ft), Wardrobe or closet

View

Garden view, Pool view, View

Kitchen

Coffee machine

Accessibility

Upper floors accessible by stairs only

Pool and Spa

Plunge Pool, Shallow end, Pool towels

Room Amenities

Non-feather pillow, Socket near the bed

Layout

Window

Physical distancing

Single-room AC for guest accommodation
Suite with Pool View
Room Type: Suite
Room Size: 50 m2
1 King bed(s) Bed
1 Sofa bed Bed
Suite with Pool View

Food & Drink

Minibar

Bathroom

Body soap, Shower, Bathtub or shower, Additional bathroom, Guest bathroom, Free toiletries, Toilet paper, Towels, Shampoo, Toilet, Private bathroom

Media & Technology

TV, Flat-screen TV, Satellite channels

General

Air conditioning, Key access, Tile/Marble floor, Interconnecting room(s) available, Private entrance, Trash cans, Fan

Outdoors

Outdoor furniture, Balcony, Patio

Living Area

Dining area, Sofa, Sitting area

Kitchen

Dining table, Coffee machine, Microwave

Bedroom

Linens, Extra long beds (> 6.5 ft), Wardrobe or closet

View

Garden view, Pool view, View

Accessibility

Upper floors accessible by stairs only

Room Amenities

Sofa bed, Non-feather pillow, Socket near the bed

Pool and Spa

Plunge Pool, Shallow end, Pool towels

Layout

Window

Physical distancing

Single-room AC for guest accommodation
Two-Bedroom Suite
Room Type: Suite
Room Size: 110 m2
2 Full bed(s) Bed
1 Queen bed(s) Bed
Two-Bedroom Suite

Food & Drink

Minibar

Bathroom

Body soap, Shower, Bathtub or shower, Additional bathroom, Guest bathroom, Free toiletries, Toilet paper, Towels, Shampoo, Toilet, Private bathroom

Media & Technology

TV, Flat-screen TV, Satellite channels

General

Air conditioning, Key access, Tile/Marble floor, Interconnecting room(s) available, Private entrance, Trash cans, Fan

Outdoors

Outdoor furniture, Balcony, Patio

Living Area

Dining area, Sofa, Sitting area

Kitchen

Dining table, Coffee machine, Microwave

Bedroom

Linens, Extra long beds (> 6.5 ft), Wardrobe or closet

View

Garden view, Pool view, View

Accessibility

Upper floors accessible by stairs only

Room Amenities

Sofa bed, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels, Shallow end

Physical distancing

Single-room AC for guest accommodation
Check Hotel Availability
Nightly rates from:
USD $73
You will be redirected to  
Hot Deal - It has been viewed 196 times today
Not the right fit? Check out our other properties in Soliman Bay
Property Image From $308
         

|
10.0 (3 Reviews)
Villa
  • Air Conditioner
  • Parking
  • Pet Friendly
Property Image From $62
         

10.0 (3 Reviews)
Apartment
  • 570 ft² Apartment
  • Parking
  • Security/Safety
  • Bedding/Linens
Property Image From $100
         

|
10.0 (4 Reviews)
Cabin
  • Parking
  • Balcony/Terrace
  • Security/Safety
Property Image From $498
         

Property Image From $596
         

10.0 (1 Review)
Villa
  • Air Conditioner
  • Parking
  • Pet Friendly
Property Image From $45
         

10.0 (3 Reviews)
Resort
  • 570 ft² Resort
  • Parking
  • Security/Safety
  • Bedding/Linens
Property Image From $500
         

|
10.0 (1 Review)
Apartment
  • Air Conditioner
  • Parking
  • Pool
Property Image From $697
         

|
10.0
House
  • 1799 ft² House
  • Air Conditioner
  • Parking
  • Pool
Property Image From $309
         

10.0 (1 Review)
House
  • Air Conditioner
  • Parking
  • Pool
Property Image From $98
         

|
10.0 (1 Review)
Apartment
  • Parking
  • Pool
  • View
Property Image From $1,876
         

Property Image From $71
         

|
10.0 (1 Review)
House
  • Parking
  • Pet Friendly
  • Pool
Property Image From $260
         

|
9.3 (469 Reviews)
Bed & Breakfast
  • Air Conditioner
  • Parking
  • View
Property Image From $93
         

|
9.1 (8 Reviews)
Villa
  • Air Conditioner
  • Parking
  • Pool
Property Image From $276
         

|
9.0 (14 Reviews)
Villa
  • Air Conditioner
  • Parking
  • Pet Friendly
Property Image From $2,258
         

10.0 (61 Reviews)
Villa
  • Air Conditioner
  • Parking
  • Pet Friendly