Is this De La Merced hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at De La Merced hotel?

Check-in time for De La Merced hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the De La Merced hotel have a swimming pool?

Yes, this De La Merced hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in De La Merced hotel?

Best-rates for the De La Merced hotel starts from $55 per night with includes Designated Smoking Area, Child Friendly, Internet, Pool, TV, Guest Services, Laundry, Other, Toiletries, Balcony/Terrace, Wellness Facilities, Restaurant, Bar, Breakfast, Bedding/Linens with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is De La Merced hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the De La Merced hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the De La Merced hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the De La Merced hotel?

Based on the information reported by the owner or manager, the De La Merced hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for De La Merced hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the De La Merced hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel La Casa de Mama | Hotel in San Cristóbal de las Casas

Name: Hotel La Casa de Mama
Address: San Cristóbal de las Casas, CHIS, Mexico, MX
Price range: Prices for upcoming dates start at $55 per night
Rating: 9

| 9.0 (499 Reviews) | 1 Bathroom

De La Merced Hotel | Hotel La Casa de Mama

Hotel in De La Merced, San Cristóbal de las Casas

Colonial inn with a 24-hour front desk and a coffee shop
An outdoor pool, a restaurant, and a bar/lounge are available at this inn. WiFi in public areas is free. Other amenities include a coffee shop/cafe, laundry facilities, and a 24-hour front desk.
Hotel La Casa de Mama offers 38 accommodations with safes and complimentary newspapers. 32-inch plasma televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This San Cristóbal de las Casas inn provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the inn include an outdoor pool.

Amenities

Other

Pool

Designated Smoking Area

Balcony/Terrace

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are available for mxn 300.0 per night.

Payment Policy

Fee for full breakfast: approximately mxn 150 for adults and mxn 150 for children airport shuttle fee: mxn 2250.00 per vehicle (roundtrip, maximum occupancy 4) nearby parking fee: mxn 100 per night (6562 ft away) rollaway bed fee: mxn 300.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Reviews

Frances

Jul 29, 2025 10:40:00 AM

Review Score: 6

Summary: I was really looking forward to staying here, after looking at the pictures. Unfortunately it didn't live up to expectations. The location was good, the courtyard setting was beautiful and the room was nice but the noise really spoiled our stay. We paid extra for a bigger room but it was directly next to the pool meaning that we had constant noise from the pool filter and people in the pool. The rooms are all based around the courtyard which means noise all day and night. There was constant noise with people in the pool after hours, sat in the courtyard talking loudly and I was even woken up at 3am by staff talking in the courtyard. It's a beautiful setting but, if you value your sleep, I wouldn't recommend this hotel.

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Hotel La Casa de Mama | Hotel in San Cristóbal de las Casas

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