Hotel Playa Azul | Hotel in Catemaco

7.0 (27 Reviews) |  1 Bathroom
Catemaco Hotel | Hotel Playa Azul

Hotel in Catemaco

Bayside hotel with a full-service spa and a sauna
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Self parking is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Hotel Playa Azul offers 80 air-conditioned accommodations with safes and complimentary toiletries. Televisions come with cable channels. Bathrooms include showers. Housekeeping is provided daily.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
Balcony/Terrace
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Laundry

Facility Overview

Bathrooms
  • Free toiletries
  • Shower
  • Towels
Bedroom
  • Air conditioning
  • Bed sheets
  • Safe
Breakfast
  • 1 bar
  • 1 restaurant and 1 coffee shop/cafe
  • Coffee/tea in common area(s)
Parking
  • Free extended parking on site
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
Activities
  • Ecotours
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Spa tub
Entertainment
  • Cable channels
  • 28-inch TV
General
  • Meeting rooms
  • Front-desk safe
  • English
  • Spanish
  • Smoke-free property
Guest Services
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Tour/ticket assistance
Internet
  • Available in some public areas: internet access
Outdoors
  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sun loungers
  • Terrace
  • Deck or patio
Spa
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - Swedish
  • Massage - Thai
  • Massage - deep-tissue
  • Massage - hot stone
  • Mud bath
  • Reflexology
  • Spa open select days

Policies

Check-in
Check-in start time: 3 pm; check-in end time: 4:00 pm late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 12:30 pm
Child Policy
Children are welcome.
Payment Policy
Laundry fee: mxn 30 per day spa fee: mxn 346 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets stay free service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property only accepts cash

Reviews

Richard
Feb 20, 2024 03:48:56 PM
Review Score:   4
Summary: Staff were not helpful. The hot water was turned off. We had to ask them to turn off the hot water tank serving the two rooms we had booked. After a week of travelling we had dirty clothes needing to be laundered. The receptionist said the laundry would be ready the afternoon the day after we arrive. But when we returned the next afternoon the laundry had not be sent out. As for amenities and condition of the room. The shower was dirty and did not drain properly. The hotel has closed is bar and restaurant, although it is too far to walk into town for a meal, The taxi service recommended by the hotel was very slow. What a lousy hotel!
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