Is this San Cristobal de las Casas hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at San Cristobal de las Casas hotel?

Check-in time for San Cristobal de las Casas hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the San Cristobal de las Casas hotel have a swimming pool?

No, this San Cristobal de las Casas hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in San Cristobal de las Casas hotel?

Best-rates for the San Cristobal de las Casas hotel starts from $56 per night with includes Designated Smoking Area, Wheelchair Accessible, Business Services, Entertainment, Child Friendly, Parking, Transportation/Shuttle, Fireplace/Heating, Bar, Breakfast, Other, Sports/Activities, Wellness Facilities, Restaurant, Internet, Laundry, Balcony/Terrace, Accessibility, Security/Safety, Guest Services, View with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is San Cristobal de las Casas hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the San Cristobal de las Casas hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the San Cristobal de las Casas hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the San Cristobal de las Casas hotel?

Based on the information reported by the owner or manager, the San Cristobal de las Casas hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for San Cristobal de las Casas hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the San Cristobal de las Casas hotel are as follows: Special conditions Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Villa Mercedes San Cristobal | Hotel in San Cristóbal de Las Casas

Name: Hotel Villa Mercedes San Cristobal
Address: San Cristóbal de Las Casas, Mexico, MX
Price range: Prices for upcoming dates start at $56 per night
Rating: 9.1

| 9.1 (568 Reviews) | 8 Bathrooms 22 Guests

San Cristobal de las Casas Hotel | Hotel Villa Mercedes San Cristobal

Hotel in San Cristobal de las Casas, San Cristóbal de Las Casas

Located in San Cristóbal de Las Casas, 1.2 miles from San Cristobal Cathedral, Hotel Villa Mercedes San Cristobal provides accommodations with a garden, free private parking, a restaurant and a bar. With free WiFi, this 4-star hotel offers room service and a 24-hour front desk. Guests can enjoy garden views. Guest rooms at the hotel are equipped with a flat-screen TV and a safety deposit box. Every room comes with a private bathroom with a shower, free toiletries and a hairdryer. All guest rooms will provide guests with a desk and a coffee machine. A buffet breakfast is available at Hotel Villa Mercedes San Cristobal. Guests can use the business center or relax in the snack bar. Popular points of interest near the accommodation include La Merced Church, San Cristobal Church and Central Plaza & Park. Ángel Albino Corzo International Airport is 46 miles away.

Hotel Villa Mercedes San Cristobal is located in San Cristóbal de Las Casas.

This 83 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Designated Smoking Area, Wheelchair Accessible, Business Services, and several others. This is a 4 star rated property and has over 568 reviews with the average score of 9.1 . Coming to San Cristóbal de Las Casas and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 83 Bedrooms Hotel if you want to learn more about this place in San Cristóbal de Las Casas. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Villa Mercedes San Cristobal in San Cristóbal de Las Casas is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Villa Mercedes San Cristobal”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Parking

Other

Designated Smoking Area

View

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Breakfast in the room

Snack bar

Wine/Champagne

Coffee house on site

Restaurant

Special diet meals (on request)

Parking

Parking on site

Private Parking

Free parking

Parking

Accessible parking

Activities

Public Bath

Entertainment

Board games/Puzzles

General

Heating

Designated smoking area

Safe

Facilities for disabled guests

Family rooms

Non-smoking rooms

Wifi in all areas

Smoke-free property

Guest Services

Room service

Private check-in/out

Baggage storage

Laundry

Daily housekeeping

Dry cleaning

Shuttle service

Ironing service

Business center

Packed lunches

Fax/Photocopying

Suit press

Express check-in/out

Tour desk

24-hour front desk

Meeting/Banquet facilities

Invoice provided

Internet

Internet

Wifi

Free Wifi

Outdoors

Outdoor furniture

Garden

Outdoor fireplace

Security/Safety

Smoke alarms

CCTV outside property

Security alarm

CCTV in common areas

Key card access

Fire extinguishers

24-hour security

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Property cleaned by professional cleaning companies

Guest accommodation sealed after cleaning

Delivered food covered securely

All plates, cutlery, glasses, and other tableware sanitized

Food can be delivered to guest accommodation

Breakfast to-go containers

Physical distancing in dining areas

First aid kits available

Access to healthcare professionals

Process in place to check health of guests

Hand sanitizer in guest accommodation and common areas

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Thermometers for guests provided by property

Staff follow all safety protocols as directed by local authorities

Face masks for guests available

Mobile app for room service

Cashless payment available

Physical distancing rules followed

Contactless check-in/out

Screens or physical barriers between staff and guests in appropriate areas

Policies

Check-in

The minimum age for check-in is 18 and the maximum age for check-in is 18

Cancellation policy

Special conditions

Pet Policy

Pets are not allowed

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:

8.87

Location:

8.88

Staff:

9.11

Facilities:

8.92

Comfort:

9.16

Cleanliness:

9.26

Javier

Sep 16, 2025 07:00:00 AM

Review Score: 9

Mexico

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: The place is so comfortable, and the garden is amazing

Negative: It’s a little bit far from the center of the town, however it’s a good place to stay

See All Reviews

Room Arrangement

Room Info	Facilities
Double Room with Two Double Beds Room Type: Double Room Size: 30 m² 2 Full bed(s) Bed	Bathroom Hairdryer, Shampoo, Towels, Conditioner, Toilet paper, Towels/Sheets (extra fee), Private bathroom, Shower, Toilet, Free toiletries, Bathtub or shower General Iron, Ironing facilities, Safe, Interconnecting room(s) available, Hardwood or parquet floors Media & Technology Telephone, TV, Flat-screen TV Living Area Desk View Garden view, View Bedroom Wardrobe or closet, Childrens' cribs Kitchen Coffee machine Food & Drink Bottle of water Room Amenities Socket near the bed, Feather pillow Cleanliness & disinfection Hand sanitizer
Superior Double Room Room Type: Double Room Size: 30 m² 2 Full bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Hairdryer, Shampoo, Towels, Conditioner, Toilet paper, Towels/Sheets (extra fee), Private bathroom, Bathrobe, Shower, Toilet, Free toiletries, Bathtub or shower General Iron, Ironing facilities, Heating, Safe, Fire extinguisher, Hardwood or parquet floors Media & Technology Telephone, TV, Flat-screen TV Living Area Sofa, Desk View Garden view, View Bedroom Wardrobe or closet, Childrens' cribs Kitchen Coffee machine Room Amenities Socket near the bed, Feather pillow Cleanliness & disinfection Hand sanitizer
Deluxe King Room Room Type: Double Room Size: 28 m² 1 King bed(s) Bed	Bathroom Hairdryer, Shampoo, Towels, Conditioner, Toilet paper, Towels/Sheets (extra fee), Private bathroom, Shower, Toilet, Free toiletries, Bathtub or shower General Iron, Ironing facilities, Safe, Interconnecting room(s) available, Hardwood or parquet floors Media & Technology Telephone, TV, Flat-screen TV Living Area Desk View Garden view, View Bedroom Wardrobe or closet, Childrens' cribs Kitchen Coffee machine Accessibility Lower sink, Toilet with grab rails, Roll-in shower Food & Drink Bottle of water Room Amenities Socket near the bed, Feather pillow Cleanliness & disinfection Hand sanitizer
Executive King Room Room Type: Double Room Size: 28 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Hairdryer, Shampoo, Towels, Conditioner, Toilet paper, Towels/Sheets (extra fee), Private bathroom, Bathrobe, Shower, Toilet, Free toiletries, Bathtub or shower General Iron, Ironing facilities, Heating, Safe, Fire extinguisher, Hardwood or parquet floors Media & Technology Telephone, TV, Flat-screen TV Living Area Sofa, Desk View Garden view, View Bedroom Wardrobe or closet, Childrens' cribs Kitchen Coffee machine Room Amenities Socket near the bed, Feather pillow Cleanliness & disinfection Hand sanitizer
Deluxe King Suite Room Type: Suite Room Size: 34 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Hairdryer, Shampoo, Towels, Conditioner, Toilet paper, Towels/Sheets (extra fee), Private bathroom, Bathrobe, Shower, Toilet, Free toiletries, Bathtub or shower General Iron, Ironing facilities, Heating, Safe, Hardwood or parquet floors Media & Technology Telephone, TV, Flat-screen TV Living Area Sofa, Desk View Garden view, View Bedroom Wardrobe or closet, Childrens' cribs Kitchen Coffee machine Room Amenities Socket near the bed, Feather pillow Cleanliness & disinfection Hand sanitizer
Deluxe Double Room Room Type: Double Room Size: 34 m² 2 Full bed(s) Bed	Bathroom Hairdryer, Shampoo, Towels, Conditioner, Toilet paper, Towels/Sheets (extra fee), Private bathroom, Shower, Toilet, Free toiletries, Bathtub or shower General Ironing facilities, Iron, Safe, Hardwood or parquet floors Media & Technology Telephone, TV, Flat-screen TV Living Area Desk View Garden view, View Bedroom Wardrobe or closet, Childrens' cribs Kitchen Coffee machine Food & Drink Bottle of water Room Amenities Socket near the bed, Feather pillow Cleanliness & disinfection Hand sanitizer
Deluxe Suite Room Type: Suite Room Size: 32 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Hairdryer, Shampoo, Towels, Conditioner, Toilet paper, Towels/Sheets (extra fee), Private bathroom, Bathrobe, Shower, Toilet, Free toiletries, Bathtub or shower General Iron, Ironing facilities, Safe, Fire extinguisher, Hardwood or parquet floors Media & Technology Telephone, TV, Flat-screen TV Living Area Sitting area, Sofa, Desk View Garden view, View Bedroom Wardrobe or closet, Childrens' cribs Kitchen Dining table, Coffee machine Room Amenities Socket near the bed, Feather pillow Cleanliness & disinfection Hand sanitizer
Standard King Room Room Type: Double Room Size: 30 m² 1 Queen bed(s) Bed	Bathroom Hairdryer, Shampoo, Towels, Conditioner, Toilet paper, Towels/Sheets (extra fee), Private bathroom, Shower, Toilet, Free toiletries, Bathtub or shower General Iron, Ironing facilities, Safe, Interconnecting room(s) available, Hardwood or parquet floors Media & Technology Telephone, TV, Flat-screen TV Living Area Desk View Garden view, View Bedroom Wardrobe or closet, Childrens' cribs Kitchen Coffee machine Food & Drink Bottle of water Room Amenities Socket near the bed, Feather pillow Cleanliness & disinfection Hand sanitizer

Check Hotel Availability

Nightly rates from:

USD $56

Price Details

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Hotel Villa Mercedes San Cristobal | Hotel in San Cristóbal de Las Casas

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Hotel in San Cristobal de las Casas, San Cristóbal de Las Casas

Amenities

Facility Overview

Policies

Reviews

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