Is this Plaza Chapala Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Plaza Chapala Hotel have a swimming pool?

No, this Plaza Chapala Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Plaza Chapala Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Plaza Chapala Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Plaza Chapala Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Plaza Chapala Hotel?

Based on the information reported by the owner or manager, the Plaza Chapala Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Plaza Chapala Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Plaza Chapala Hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Plaza Chapala Hotel | Hotel in Chapala

| 9.2 (115 Reviews) | 1 Bathroom

Hotel in Lourdes, Chapala

Hotel with free breakfast, a short walk to Lake Chapala
This smoke-free hotel features a restaurant, a 24-hour front desk, and a garden. Full breakfast is free.
Plaza Chapala Hotel offers 7 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. 50-inch Smart televisions come with cable channels.

This Chapala hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Amenities

Air Conditioner

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Bedding/Linens

Wellness Facilities

Restaurant

Guest Services

Breakfast

Child Friendly

Internet

Facility Overview

Bathrooms

Soap

Shampoo

Towels

Toilet paper

Hair dryer

Bedroom

Air conditioning

Bed sheets

Memory foam mattress

Premium bedding

Blackout drapes/curtains

Heating (climate-controlled)

Window screens

Individually furnished

Individually decorated

Local maps

Connecting rooms available

Safe

Guidebooks/recommendations

Breakfast

1 restaurant

Free full breakfast available daily 8:00 AM–11:00 AM

Free bottled water

Parking

Limited onsite parking (max 5 spaces per unit)

Free offsite parking within 492 ft; reservations required

Accessibility

Handrails in stairways

Upper floors accessible by stairs only

Handrails in hallways

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

This property does not have elevators

Accessible bathtub

Grab bar in bathtub

Entertainment

Cable channels

50-inch Smart TV

General

Spanish

English

Romance packages available

Smoke-free property

Guest Services

24-hour front desk

Daily housekeeping

Internet

Available in all rooms: Free WiFi

Outdoors

Garden

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 8:00 pm late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. kids stay free! children 3 years old and younger stay free when using existing bedding. rollaway/extra beds are available for mxn 500.0 per day. cribs (infant beds) are not available.

Payment Policy

Rollaway bed fee: mxn 500.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

KAT

Sep 13, 2025 12:34:15 AM

Review Score: 10

Summary: When you walk in, the grand staircase, Mexico style, presents a lush garden view as you ascend the stairs. The front desk, well versed in English, greets you warmly. The staff is friendly, well trained, and informative. You get a feeling they really care about your stay. They say, they are there to answer any of my needs. You are shown around your room, TV, Air-con, Fan, safe, how keys work for night closed doors and any other questions I can ask.

See All Reviews

Room Arrangement

Room Info	Facilities
Penthouse Room Size: m² 3 Queen Beds and King Bed	General Number of living rooms 0, Number of bedrooms - 0, Yard, Laptop-friendly workspace, Separate dining area, Number of bathrooms - 1, Deck or patio, No rollaway/extra beds, Wardrobe or closet, Private bathroom (not in room), Bed count maximum 3, Heated floors, City view, Bed count minimum 3
Garden Master Room Size: m² 2 Queen Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Private bathroom, Number of bedrooms - 0, Desk, Garden view, Yard, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Master Suite 2 Room Size: m² 1 King Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Desk, No cribs (infant beds), Wardrobe or closet, Laptop-friendly workspace, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1
Junior Suite 1 Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Fireplace, Laptop-friendly workspace, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, Desk, No cribs (infant beds), Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, City view
Standard Garden Room Size: m² 1 Queen Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1
Garden Villa 9 Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Yard, Laptop-friendly workspace, Separate dining area, Number of bathrooms - 1, Private bathroom, Deck or patio, No rollaway/extra beds, Garden view, Wardrobe or closet, Heated floors, Bed count minimum 1, Bed count maximum 1
Garden suite 7 Room Size: m² 1 King Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Desk, No cribs (infant beds), Garden view, Laptop-friendly workspace, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room Room Size: m² 1 Queen Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Estandar 3 Room Size: m² 1 Queen Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Desk, No cribs (infant beds), Wardrobe or closet, Laptop-friendly workspace, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Estandar Amplia 6 Room Size: m² 1 King Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Desk, No cribs (infant beds), Laptop-friendly workspace, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room Room Size: m² 1 Queen Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1