The Hacienda at Krystal Grand Puerto Vallarta | Hotel in Puerto Vallarta

| 7.8 (1006 Reviews) |  1 Bathroom
North Hotel Zone Hotel | The Hacienda at Krystal Grand Puerto Vallarta

Hotel in North Hotel Zone, Puerto Vallarta

At The Hacienda at Krystal Grand Puerto Vallarta, hit the beach, dine onsite at Talvera, or enjoy a drink at one of the hotel's 4 bars/lounges.
The Hacienda at Krystal Grand Puerto Vallarta offers 192 air-conditioned accommodations with minibars and espresso makers. Rooms open to furnished balconies. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include showers and complimentary toiletries.

This Puerto Vallarta hotel provides wired Internet access for a surcharge. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.


2 outdoor swimming pools are on site along with a steam room and a 24-hour fitness center.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Kitchen
Laundry

Policies

Check-in
Check-in time starts at 4:00 pm contactless check-in available minimum check-in age: 18
Check-out
Check-out before 11:00 am contactless check-out available
Child Policy
Children younger than 13 are not allowed at this adults-only property. all guests 13 and older are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for in-room wired internet: mxn 190.00 per day (rates may vary) fee for wireless internet in public areas: mxn 190.00 per day (rates may vary) valet parking fee: mxn 55 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Arno
Feb 17, 2026 10:44:19 PM
Review Score:   6
Summary: The Hacienda grounds were beautiful and Seafood restaurant had good options, tasty and great service. Check inn was easy as well. I had stayed at the Krystal in the past when it was a Hilton and would say that it is really showing its age and is in need of a serious upgrade. Food needs improvement outside of the Seafood restaurant. Just seemed to be lower standard and quality. The construction was also a bit of a distraction of our relaxation. I probably won’t be back unless I read in the future that there has been improvements. It’s too bad really because this resort (Hacienda) has big potential.
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FAQ's

Is this North Hotel Zone hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the North Hotel Zone hotel have a swimming pool?

Yes, this North Hotel Zone hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in North Hotel Zone hotel?

Best-rates for the North Hotel Zone hotel starts from $354 per night with includes Security/Safety, Wellness Facilities, Toiletries, Entertainment, Kitchen, Wheelchair Accessible, Balcony/Terrace, Accessibility, Business Services, Laundry, Air Conditioner, Bedding/Linens, Spa, Restaurant, Bar, Guest Services, Parking, Pool, TV with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is North Hotel Zone hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the North Hotel Zone hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the North Hotel Zone hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the North Hotel Zone hotel?

Based on the information reported by the owner or manager, the North Hotel Zone hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for North Hotel Zone hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD354
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