WoodSpring Suites Houston Westchase | Hotel in Houston
Hotel
6.0
(455 Reviews) |
1 Bathroom
Available rates:
Hotel in Chinatown, Houston
Hotel with free parking, near Westheimer Road This hotel features laundry facilities, a 24-hour front desk, and express check-out. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Limited housekeeping is available. WoodSpring Suites Houston Westchase offers 121 accommodations with irons/ironing boards. 34-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on a limited basis.
Show more
Amenities
Air Conditioner
Parking
TV
Wheelchair Accessible
Accessibility
Bedding/Linens
Restaurant
Guest Services
Child Friendly
Internet
Kitchen
Laundry
Policies
Check-in
Check-in start time: 3:00 pm; check-in end time: midnight early check-in fee: usd 50 early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 11 am express check-out available late check-out fee: usd 50 late check-out subject to availability
Child Policy
Children are welcome. kids stay free! children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Pet deposit: usd 50 per stay pet fee: usd 5 per pet, per night service animals are exempt from fees early check-in fee: usd 50 (subject to availability) late check-out fee: usd 50 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 35 lbs per pet) pets allowed for an extra charge of usd 5 per pet, per night, plus a deposit of usd 50 per stay service animals are welcome, and are exempt from fees welcoming dogs only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (choice)
Reviews
Rocio
Mar 6, 2025 02:42:55 AM
Review Score:
4
Summary: I had an issue and was forced to live in this hotel for the month of February.
The hotel is dirty and unkempt as you can see in my pictures, the hallways always smell like cigarettes and other substances. The rooms are not bad but the appliances are old and rusty.
However, the WORST thing about this place is its the CUSTUMER SERVICE.
After the second week I had an extreme noise problem that occurred after midnight in the adjacent room.
I reported it and after a week the employees at the reception offered me to room to switch.
After asking for permission at my work and having packed everything, in a rude and contemptuous manner
they told me that I could not move, that the only option I had was to make the report at the time of the disturbance, and when any member of the staff go and VERIFIED that there was noisy, they would let me know if I was authorized the change or not.
I informed them that there was no telephone in my room and they told me that there was one phone at the entrance to the hotel, so I can go out of my room when the noise initiated and dial 500 from there, in that way any of the staff members can go and verify it.
Please don't go there, don't waste your money and time.
The worse service I ever had.
See All Reviews
Reviews
Rocio
Mar 6, 2025 02:42:55 AM
Review Score:
4
Summary: I had an issue and was forced to live in this hotel for the month of February.
The hotel is dirty and unkempt as you can see in my pictures, the hallways always smell like cigarettes and other substances. The rooms are not bad but the appliances are old and rusty.
However, the WORST thing about this place is its the CUSTUMER SERVICE.
After the second week I had an extreme noise problem that occurred after midnight in the adjacent room.
I reported it and after a week the employees at the reception offered me to room to switch.
After asking for permission at my work and having packed everything, in a rude and contemptuous manner
they told me that I could not move, that the only option I had was to make the report at the time of the disturbance, and when any member of the staff go and VERIFIED that there was noisy, they would let me know if I was authorized the change or not.
I informed them that there was no telephone in my room and they told me that there was one phone at the entrance to the hotel, so I can go out of my room when the noise initiated and dial 500 from there, in that way any of the staff members can go and verify it.
Please don't go there, don't waste your money and time.
The worse service I ever had.
Karyn
Jan 30, 2025 07:46:32 PM
Review Score:
4
Summary: Very lean ghetto environment
Jan 20, 2025 10:34:05 AM
Review Score:
6
Summary: I was given a tour by Front desk and notice all floors had a strong pungent odor..The only okay floor was on the 4th floor. I reserved a room for the weekend for 166.00 and pd cash 260 they don't give change so added another day an given a receipt.I was bringing my luggage in and reservation was change by a Gentlemen stating price was increase and showed me a deceptive paperwork with Choice Hotel...My first time staying here was so diappoimted..The gentleman was so rude and disgusting and telling his own staff to be quiet when she tried to explained the reservation. The front entry door is broken, the elevators flooring dirty. I can smell cigarettes smoking when Touring.This place is full to capacity and the owners can't even Shampoo carpet or hire housekeeping to keep the place clean..The fourth floor has barking dogs .The extended stay looks okay on the outside but need improvements on the flooring and pungent odor buy a bottle of air freshner for 1.00..My room was okay becsuse quote management rm..but shower curtains moldy and sink draining slowly..
LINFANG
Dec 16, 2024 10:52:43 AM
Review Score:
10
Summary: Very close to the airport and free shuttle to the airport ，delicious food in restaurant of the hotel
Veronica
May 1, 2024 06:08:31 AM
Review Score:
10
Summary: Good place
Barbara
Jan 3, 2024 11:29:54 AM
Review Score:
10
Summary: Manager on duty 1/12/23 was a great help!!
Domonic
Oct 21, 2023 01:27:07 PM
Review Score:
4
Summary: I booked the room online it as $360 for a week but got there they charge me $420 for a week I thought I had it till Saturday morning but one of the employees looked at my receipt. I did online and gave me a credit for Friday night or leave.
Carl
Oct 13, 2023 12:06:09 AM
Review Score:
4
Summary: Staff excellent property as well
dcarl
Oct 9, 2023 04:24:18 AM
Review Score:
5
Summary: Great customer service friendly environment
Claveton
Aug 9, 2022 06:35:00 AM
Review Score:
4
Summary: It cool but the manager JAY IS VERY UNPROFESSIONAL he don’t have any ppl skills he is very bad towards his customers he doesn’t have the manager sense to over see no business
