Grupotel Orient | Hotel in Palma de Mallorca

| 8.4 (310 Reviews) |  1 Bathroom
Ses Cadenes Hotel | Grupotel Orient

Hotel in Ses Cadenes, Palma de Mallorca

A full-service spa, an indoor pool, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a restaurant, a fitness center, and a bar/lounge.
Grupotel Orient offers 272 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. 40-inch flat-screen televisions come with satellite channels. Bathrooms include showers and hair dryers.

This Palma de Mallorca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.


An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Child Friendly
Hot Tub
Internet
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available minimum check-in age: 18
Check-out
Check-out before 11:00 am contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy fee for in-room wireless internet: eur 5 per day (rates may vary). fee for wireless internet in public areas: eur 5 per day (rates may vary). government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property please note this property enforces a strict dress code in its dining outlets. in the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear. property registration number h-pm-2155 safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Jo
Oct 16, 2025 10:54:33 PM
Review Score:   4
Summary: On a positive note first we were happy with the room, house keeping, bar area and the bar staff. On a negative note, we weren’t impressed with the food or the waiting staff. The food hardly warm and the quality of the ingredients was a lot to be desired on certain items. The crockery and glass ware not up to a clean standard. Waiting staff were busy but we were disappointed not to be offered a drink with our meal even though we tried to attract their attention. This also happened at breakfast time so we did not have a hot drink. Everyone else seemed to be offered. To be woken at 4am on two occasions by people returning to their rooms, shouting and singing and banging around etc not acceptable, this lasted for between 45 and 60 minutes. All in all a disappointing experience. We were happy enough with the location etc but with the negatives we would not choose to return as we left disappointed.
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FAQ's

Is this Grupotel Orient pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Grupotel Orient have a swimming pool?

Yes, this Grupotel Orient has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Grupotel Orient?

Best-rates for the Grupotel Orient starts from $192 per night with includes TV, Bar, Entertainment, Child Friendly, Internet, Pool, Accessibility, Security/Safety, Bedding/Linens, Wellness Facilities, Spa, Hot Tub, Laundry, Air Conditioner, Wheelchair Accessible, Balcony/Terrace, Sports/Activities, Restaurant, Guest Services, Transportation/Shuttle, Business Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Grupotel Orient a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Grupotel Orient wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Grupotel Orient is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Grupotel Orient?

Based on the information reported by the owner or manager, the Grupotel Orient indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Grupotel Orient?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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USD192
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