Hotel Villa Mercedes Palenque | Hotel in Palenque

| 9.1 (891 Reviews) |   Pet Friendly  5 Bathrooms  16 Guests
Palenque Hotel | Hotel Villa Mercedes Palenque

Hotel in Palenque

Set in tropical gardens in Palenque, this hotel has 2 outdoor pools and a Mayan-style spa. Located in a collection of charming thatched buildings, rooms feature satellite TV and a private bathroom. The restaurant at the Hotel Villa Mercedes Palenque serves traditional Mexican food. There is also a poolside bar with a terrace, loungers and hammocks. Palenque Airport is just 15 minutes’ drive from the hotel, which also offers babysitting services.

Hotel Villa Mercedes Palenque is located in Palenque.

This 74 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Guest Services, Parking, Other, and several others. This is a 5 star rated property and has over 891 reviews with the average score of 9.1 . Coming to Palenque and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 74 Bedrooms Hotel if you want to learn more about this place in Palenque. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Villa Mercedes Palenque in Palenque is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Villa Mercedes Palenque”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Other
Pet Friendly
Pool
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Breakfast in the room
  • Wine/Champagne
  • Fruit
  • Bar
  • Coffee house on site
  • Restaurant
Parking
  • Free parking
  • Parking on site
  • Private Parking
  • Parking
Activities
  • Spa
  • Massage
  • Fitness center
  • Spa facilities
  • Spa lounge/Relaxation area
  • Walking tours
  • Fitness
  • Public Bath
General
  • Heating
  • Safe
  • Facilities for disabled guests
  • Family rooms
  • Non-smoking rooms
  • Air conditioning
  • Pet friendly
Guest Services
  • Room service
  • Daily housekeeping
  • Concierge
  • Babysitting/Child services
  • Express check-in/out
  • 24-hour front desk
  • Ironing service
  • Airport shuttle
  • Packed lunches
  • Fax/Photocopying
  • Tour desk
  • Grocery deliveries
  • Baggage storage
  • Laundry
  • Shuttle service
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Suit press
  • Meeting/Banquet facilities
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Outdoor pool
  • Outdoor pool (year-round)
  • Sun deck
  • Garden
  • Outdoor furniture
Security/Safety
  • Smoke alarms
  • CCTV outside property
  • Security alarm
  • CCTV in common areas
  • Fire extinguishers
  • 24-hour security
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaning
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • First aid kits available
  • Access to healthcare professionals
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Thermometers for guests provided by property
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Contactless check-in/out
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Beach umbrellas
  • Infinity pool
  • Pool bar
  • Swimming pool
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed and charges may apply.

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
8.56
Location:
9.31
Staff:
8.72
Facilities:
8.93
Comfort:
9.15
Cleanliness:
9.17
francesca
Sep 8, 2025 07:00:00 AM
Review Score:   10
Spain
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Double Room with Two Double Beds
Room Type: Quad
Room Size: 27 m2
2 Full bed(s) Bed

General

Smoke Alarm, Iron, Fan, Safe, Fire extinguisher, Mosquito net, Private entrance, Air conditioning

Media & Technology

Telephone, Cable channels, TV, Flat-screen TV

Bathroom

Hairdryer, Shampoo, Towels, Toilet paper, Private bathroom, Toilet, Free toiletries, Bathtub or shower

Services

Wake-up service/Alarm clock, Wake-up service

View

Lake view, Garden view, View, Pool view

Kitchen

Dining table, Coffee machine

Accessibility

Entire unit located on ground floor, Toilet with grab rails, Entire unit wheelchair accessible, Roll-in shower

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Bedroom

Childrens' cribs
King Room
Room Type: Double
Room Size: 27 m2
1 King bed(s) Bed

General

Iron, Fan, Safe, Mosquito net, Private entrance, Air conditioning

Media & Technology

Telephone, Cable channels, TV, Flat-screen TV

Bathroom

Hairdryer, Shampoo, Towels, Toilet paper, Private bathroom, Toilet, Free toiletries, Bathtub or shower

Services

Wake-up service/Alarm clock, Wake-up service

View

Garden view

Kitchen

Dining table, Coffee machine

Accessibility

Entire unit located on ground floor, Toilet with grab rails

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Bedroom

Childrens' cribs
Superior King Room
Room Type: Double
Room Size: 27 m2
1 King bed(s) Bed
Superior King Room

General

Iron, Fan, Safe, Mosquito net, Private entrance, Air conditioning

Media & Technology

Telephone, Cable channels, TV, Flat-screen TV

Bathroom

Hairdryer, Shampoo, Towels, Toilet paper, Private bathroom, Toilet, Free toiletries, Bathtub or shower

Services

Wake-up service/Alarm clock, Wake-up service

View

Garden view

Kitchen

Dining table, Coffee machine

Accessibility

Entire unit located on ground floor

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Bedroom

Childrens' cribs
Superior Double Room
Room Type: Double
Room Size: 27 m2
2 Full bed(s) Bed
Superior Double Room

General

Iron, Fan, Safe, Mosquito net, Private entrance, Air conditioning

Media & Technology

Telephone, Cable channels, TV, Flat-screen TV

Bathroom

Hairdryer, Shampoo, Towels, Toilet paper, Private bathroom, Toilet, Free toiletries, Bathtub or shower

Services

Wake-up service/Alarm clock, Wake-up service

View

Garden view

Kitchen

Dining table, Coffee machine

Accessibility

Entire unit located on ground floor

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Bedroom

Childrens' cribs
Double Room - Disability Access
Room Type: Double
Room Size: 27 m2
2 Twin bed(s) Bed

Bedroom

Childrens' cribs
Deluxe King Suite
Room Type: Suite
Room Size: 27 m2
1 Queen bed(s) Bed

Bedroom

Childrens' cribs
Check Hotel Availability
Nightly rates from:
USD $71
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