Is this Winíka Alterra pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Winíka Alterra?

Check-in time for Winíka Alterra starts counting from 2:00 PM and check-out is until 1:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Winíka Alterra have a swimming pool?

Yes, this Winíka Alterra has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Winíka Alterra?

Best-rates for the Winíka Alterra starts from $131 per night with includes Child Friendly, Internet, Air Conditioner, Pool, Bedding/Linens, Guest Services, Eco Friendly, Laundry, Parking, Balcony/Terrace, Security/Safety, Toiletries, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Winíka Alterra a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this cabin 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the cabin has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Winíka Alterra wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Winíka Alterra has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Winíka Alterra?

Based on the information reported by the owner or manager, the Winíka Alterra indicates 1 day stay policy at this cabin. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Winíka Alterra?

Based on the information reported by the owner or manager, details for the cancellation policy for the Winíka Alterra are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Winíka Alterra | Cabin in Palenque

| 9.8 (35 Reviews) | 1 Bedroom 1 Bathroom 5 Guests

1 Bedroom Cabin in Palenque

While you're here, you can enjoy all the comforts of home and more, including free WiFi and a garden, as well as a furnished balcony and climate control. Other amenities include laundry facilities, towels, a desk, and tour/ticket assistance.

Amenities

Air Conditioner

Parking

Pool

Balcony/Terrace

Security/Safety

Bedding/Linens

Toiletries

Guest Services

Eco Friendly

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Air Conditioner

Air conditioning

Bathrooms

Toilet paper

Shower

Free toiletries

Towels provided

Bedroom

Sitting area

Kitchen

Shared kitchen access

Shared microwave

Water dispenser

Refrigerator in a common area

Laundry

Laundry facilities

Parking

Free valet parking on site

24-hour roundtrip airport shuttle (surcharge)

Free self parking on site

Airport shuttle on request

Pet Friendly

Service animals only (pets not allowed)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Smoke-free property

Upper floors accessible by stairs only

No elevators

General

Built in 2016

5 rooms

LED light bulbs

Eco-friendly cleaning products used

At least 80% lighting from LEDs

Spanish

English

Desk

Guest Services

Daily housekeeping

Free bottled water

Mosquito nets

24-hour front desk

Tour/ticket assistance

Multilingual staff

Internet

Free WiFi

Outdoors

Terrace

Garden

Furnished balcony

Security/Safety

Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)

Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

Spa

Outdoor pool

Massages

Sun loungers

Umbrellas

Policies

Check-in

Check-in time starts at 2 pm contactless check-in available

Check-out

Check-out before 1 pm contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Airport shuttle fee: mxn 2000 per vehicle (one-way, maximum occupancy 6) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Smoking Policy

Smoking is not permitted

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip host has not indicated whether there is a smoke detector on the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products

Reviews

Thomas

Dec 29, 2023 10:31:13 AM

Review Score: 10

Summary: Winíka Alterra is a small, family owned hotel and resort. The property consists of eleven private cabins. They’re very well maintained and with all the amenities. The staff is very helpful, accommodating, and detailed oriented. All the meals were delicious, fresh, and locally sourced-made from ingredients found at the hotel’s on site farm. (They even make their own chocolate which is used in the duck mole, desserts, or served hot). The beds and bedding are very comfortable, The quiet, jungle environment makes for a restful stay. Our only suggestion would be to invest in entertainment options during rainy days, such as a ping pong table, card games, or family friendly board games.

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Room Arrangement

Room Info	Facilities
Family Cabin, Multiple Beds Room Size: 452 square feet m² 3 Double Bed and Twin Beds	General Square meters - 42, Number of living rooms 0, Number of bedrooms - 0, Garden view, Toilet paper, Ping - 12.70, Bed count maximum 3, Square feet - 452, Bed count minimum 3
Deluxe Cabin, 1 King Bed Room Size: 388 square feet m² 1 King Bed	General Number of living rooms 0, Toilet paper, Square meters - 36, Square feet - 388, Ping - 10.9, Bed count minimum 1, Bed count maximum 1